Privacy Policy

UNO Super Speciality Clinics (“we”, “us”) respects your privacy. This policy explains what information we collect through this website and how we use it.

Information we collect

When you use our appointment form or contact us, we may collect your name, mobile number, chosen department and preferred appointment time. We ask you not to submit detailed medical information through the website form; please share those details with the doctor during your consultation.

How we use it

We use your details only to contact you, schedule and confirm your appointment, and respond to your enquiry. We do not sell or rent your information to third parties.

WhatsApp & calls

If you contact us via WhatsApp or phone, your message and number are handled in line with WhatsApp’s and your carrier’s own policies, and used only to assist with your enquiry.

Analytics

We use Google Analytics to understand how visitors use the site so we can improve it — for example, which pages are viewed and whether visitors tap the call or WhatsApp buttons. This is aggregated and does not identify you personally.

Service providers

Appointment requests submitted through the website form are delivered to the clinic by a third-party form service, which passes the message to our email and does not use it for any other purpose. We keep the form fields deliberately minimal so no medical information passes through it.

Retention

Appointment enquiries are kept only as long as needed to schedule and follow up on your visit, and clinical records are maintained separately in line with medical record-keeping requirements.

Contact

For any privacy request, contact us at support@unosuperspecialityclinics.com, call +91 81437 71911, or visit us at 2-3-44, Uppal Main Road, Opposite Uppal Bus Stop, Hanumasai Nagar, Vijayapuri Colony, Uppal, Hyderabad, Telangana 500039.

This is a general template and should be reviewed to match the clinic’s actual data practices and applicable law before going live.